TERMS & CONDITIONS

All our third-party vouchers and deals are for new customers only. You will not be able to add more than one voucher to your account from any third party. All our packages and deals are all non-refundable and not available for exchange or transfer, they are also not permitted in conjunction with any other offers or deals. All vouchers, deals and packages must be used before the expiry date or they will become invalid and not eligible for refund. By purchasing with The London Dance Company you agree into these terms an conditions as stated during the purchasing process.

VOUCHERS WILL NOT BE EXTENDED PAST 17/12/18

Should you ‘Late Cancel’ or ‘No Show’ to a class the class will still be taken from you account. If want the credit back on your account this can be done however you must pay a £4.50 charge and request the credit back in writing within 7 days of the session to info@thelondondancecompany.com. Our cancellation window closes 24 hours prior to the start time of the session you are book into. Should you cancel within 24 hours of the session starting then the class credit used to reserve your space can not be returned to your account.

If you ‘No Show’ to any session without late cancellation three times in any one consecutive month your account will be frozen for 7 day and you will be unable to book or attend sessions. No exceptions for unlimited members. To avoid this ensure that you ‘Early/Late Cancel’ your booking.

The London Dance Company will not accept responsibility for clients arriving at the incorrect venue and this will be classes ad a ‘no show’. We kindly advise you to take careful not of every location of the classes you attend. They are found listed under ‘Room’ and in the class name located on out schedule page. 

You partake in sessions with The London Dance Company at your own risk in accordance with the liability wiever. Instructors and/or the company are not liable for and injury caused during sessions. In purchasing and attending sessions you agree to not hold The London Dance Company or it’s instructors responsible for any injury or other misfortune sustained while attending services.

In rare circumstances, if the venue cannot accommodate the class/event for what ever reason, we may need to reschedule or cancel the class/event. As much notice as possible will be given to customers. All cancellations of this kind will be credited back to your account only. During the festive season or schedule may be subject to change at any point.

The London Dance Company reserve the right to edit the schedule without notice, as much as possible will be given.

The London Dance Company has the right to edit these Terms and Conditions without notice, as much as possible will be given.

When The London Dance Company offers a free class for you to trial you are welcome to attend for free however should you sign up to a free class and no show or late cancel a £5 charge will be added to your account and you will not be able to attend sessions until this is settled. No exceptions for unlimited members. At free sessions The London Dance Company WILL film and take photos of the instructor and the class for promotional purposes. If you do not wish to be part of the recordings please do not attend or inform a member of staff at the beginning of the session. By attending and not informing a member of staff, you give TLDC permission to do so.

Third party vouchers and bookings are at the responsibility of the Third Party. The London Dance Company can not refund or reverse charges for misleading information provided by third parties. We advise you always check our Schedule on our website.

The London Dance company reserves the right to ask you to not partake in the session if circumstances deem them to do so.

Third party vouchers and bookings are at the responsibility of the Third Party. The London Dance Company can not refund or reverse charges for misleading information provided by third parties. We advise you always check our Schedule on our website.

Introductory Offers

Our introductory offers welcome everyone to The London Dance Company. These offers are limited to one per customer. If you purchase more than one by any method and you are seen to do so, The London Dance Company reserves the right to suspend your account until you purchase the out standing fee of the full pricing option. Introductory offers, like all pricing options are non-refundable. If you have joined us via third party or refer a friend you are not classified as a new customer and are not eligible for these deals.

By purchasing with The London Dance Company and attending session you agree to the above Terms and Conditions.

Privacy Policy

Last Updated: May 17th, 2018

Our Data policy defines how we locate and process peoples personal data 

We will continue to provide people with control over how their data is used. 

The London Dance Company is committed to protecting your privacy and this Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us. 

By using any The London Dance Company site (a “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy. The London Dance Company wants to offer you the best possible internet experience. Consequently, additional functions, features, products or services are incorporated into The London Dance Company’s websites from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to The London Dance Company’s Operations Director at info@thelondondancecompany.com

What do we collect and use personal information for? In order to:

  • Administer your accounts and subscriptions with us;
  • Process orders, payments or applications submitted by you;
  • Customise the service we provide to you;
  • Administrate or otherwise carry out our obligations in relation to any agreement you have with us including your subscription to our service;
  • Verify your identity (for example, in the event you are a competition winner);
  • Anticipate and resolve problems with any goods or services supplied to you;
  • Carry out market research and tracking of sales data;
  • Send you information about products and services (if you have chosen to receive such information);

We need to collect and process personal information about you (including your name, a user name, gender, birth date, and, in connection with your password, an answer to a question that only you would know). We may ask you for this information through our Site, 

Certain information is collected automatically, as described later in this Privacy Policy.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can tailor our services for you.

Certain The London Dance Company services may be offered in conjunction with our carefully chosen partners. If in order to use that service, your personal information needs to be shared or if our partner needs to collect and use it, then we will tell you when you first go to use that service. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.

Where we collect your data

Through MINDBODY

Via Subscription on our website

Why We Collect Your Data

The personal data that we collect is necessary for the service and defined in contractual terms and conditions and is highlights as required when submitting your information. Anything outside of that is used to process reports on our customer database in order to monitor the running of business. 

Information about products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, where you have agreed to receive such information, from time to time companies in The London Dance Company may send you details of products and services which we think may be of interest to you. In addition, from time to time (again, where you have agreed), companies in The London Dance Company may share the information you supply to us with selected third parties to enable them to send you information which may be of interest to you.

In addition, if you sign up for The London Dance Company’s Newsletter as a non-client, companies in the The London Dance Company may, from time to time, send you details of products and services which we think may be of interest to you, however we will not share your information with any third parties.

Consent

When signing up to The London Dance Company service you willing give as much or as little data as chosen by you outside of the necessary amount needed for the service. At this point you also chose to opt in or out of our ability to contact you. 

You as an individual have the right to withdraw and of your personal data from our system. This can be done via MINDBODY directly or as a request in writing to info@thelondondancecompany.com

Privacy Policy Continued.

PROCESSING OF PERSONAL DATA

Personal data about you will be collected when you contact us via the Website or otherwise. 

When posting queries or requesting information, you will be required to give us certain types of personal information which may include your name, address, telephone number, e-mail address and contact preferences.

PURPOSE SPECIFICATION

We collect your personal data for the purpose of answering your questions, taking course bookings and monitoring your use of the Website. We will not collect additional information about you from other sources, such as public records or bodies, or private organisations.

Specifically, we may use your personal data to communicate with you, provide information to you and provide contact details of Third Party Providers to you pursuant to your requests. Contact with Third Party Providers such as MINDBODY will be at your discretion. We may also use your telephone number or email address to follow up your information requests by telephone or email. You hereby consent to this use of your personal data.

We may also use your personal data to better understand who uses our Company, the Website and the pages they access so as to be able to improve the Website. From time to time, we may also use your personal data to contact you for market research or survey purposes, but we will always give you the opportunity to opt-out of such market research and surveys.

SECURITY OF PERSONAL DATA

Transmission of data and information via the Website or by e-mail is not a secure or encrypted transmission method for sending your personal data, unless otherwise indicated on the Website or otherwise arranged between us. Accordingly, your attention is drawn to the fact that any information and personal data carried over the Internet is not secure. Information and personal data may be intercepted, lost, redirected, corrupted, changed and accessed by other people.

We set security standards to prevent any unauthorised access to your personal data once we have received it and wherever possible we will use adequate software and working procedures to ensure the security of your personal data. To prevent unauthorised access, maintainaccuracy, andensureproperuseofpersonaldata,wehaveemployedphysical, electronic, and managerial processes to safeguard and secure the information we collect online

THIRD PARTY WEBSITES

Parts of our Website contain links to third party websites not owned by us including those belonging to third parties (“Third Party Websites”) for your convenience and information. If you use these links, you will leave the Website. When you access a Third Party Website, please understand that we do not control the content of that Third Party Website and are not responsible for the privacy practices of that Third Party Website.

We suggest that you carefully review the privacy policies of each Third Party Website that you visit. This Privacy Policy does not cover the information practices of those Third Party Websites linked to our Website. Third Party Websites may send their own cookies to users, collect personal data,or solicit personal information. Third Party Websites may operate every different privacy practices to this Website. Links to Third Party Websites on the Website do not imply that we endorse those Third Party Sites or agree with any of the views or information set out on such Third Party Websites.

AUTOMATIC COLLECTION OF DATA

All networks connected to the Internet communicate in “IP” (Internet Protocol), which is a technical standard that allows data to be transmitted between two devices. “TCP/IP” (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood. An IP address is a string of code which identifies your personal computer and tells the Internet that you are connected.

The Website does not automatically store or capture personal data except for logging your IP address. This information is not retained after you have logged off. We do not link information automatically logged in this way by any means with personal data about specific individuals.

Cookies are messages given to an Internet browser by an Internet server. The browser in a text file called cookie.txt then stores the message. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same website. We may use cookies for collecting information on the Website.

SUBJECT ACCESS RIGHTS

We have to provide you, as a “data subject” with a readable copy of all personal data which we may hold about you, within 1 month of receiving your written request for us to provide it. Evidence or proof of your identity (for example, a copy of your passport, driver’s licence or current bills) will be required.

It is both in our interest and yours to store and process accurate personal data. If the data we hold about you is inaccurate in any way, where appropriate, you may have your personal data corrected by us on request by having it:

• Completed;

• Amended; and/or • Erased.

Please contact us to update any of your personal data or to request access to your personal data by addressing the Information Officer at the following address or e-mail address:

FEEDBACK

If you have any feedback or questions about our use of your personal information or about this online Privacy Policy, please send us an e-mail to info@thelondondancecompany.com

If you send us personal data via e-mail, we will use it to respond to your information request. If you e-mail us, or give us your e-mail address, we will keep a record of it. We will not give your e-mail address to any unauthorised third parties.

When you e-mail us please remember that the content of your e-mail is not secure and could be intercepted. Accordingly, please keep the amount of confidential or personal information to a minimum and we will do likewise when we reply.

CHANGES TO THIS PRIVACY POLICY

We will post any changes to this Privacy Policy on our Website from time to time. Please be sure to regularly check this Privacy Policy before using the Website. Regardless of any changes we make to this Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provide your information and the Data Protection Act 1998, unless you give your express consent for us to do otherwise.

Contact

info@thelondondancecompany.com

0208 113 0814